From infrastructure to services: trends in monitoring sustainable WASH services

English
Display title
From infrastructure to services
Strapline
Trends in monitoring sustainable WASH services
Publication DOI
https://dx.doi.org/10.3362/9781780448138
Node read time
3 minutes
Resource type
Listing introduction text
Book presenting the state of the art in monitoring sustainable water, sanitation and hygiene services in developing countries, for WASH policymakers and researchers.
Page introduction
Book presenting the state of the art in monitoring sustainable water, sanitation and hygiene services in developing countries, for WASH policymakers and researchers.
Member
Location
Theme
RIVA Authors
Author role
Primary Author
RIVA author profile link

Stef Smits

English
Surname
Smits
Member
RIVA role
Job description
CEO Riva Netherlands
Listing introduction
A global water strategist transforming evidence into practical strategies that governments and investors can deliver

Stef has worked with governments, NGOs, development banks and consultants across all areas of the international water sector: from analysing the lifetime costs of services and how they can be financed, to developing institutional arrangements and monitoring their effectiveness. He brings that analytical rigour to strategic advisory work, based on more than 25 years of experience across more than 25 countries in Europe, Latin America, Africa and Asia – turning research findings into practical decisions and investment strategies. In an organisation known for thought leadership, he builds the tools that enable others to put those ideas into action.

Over the past years, he has taken on a more internal management and leadership role, with responsibilities for business development and financial management. In 2026, Stef has become CEO of Riva The Netherlands.


He has an MSc in Irrigation and Water Engineering from Wageningen University, and is based in The Hague.

A few highlights

  • 25 years of generating research, evidence and tools that have helped reshape how governments, INGOs and development banks across Latin America, Asia and Africa approach the life-cycle costing, financing and sustainability of water services and water resources management
  • Director, IRC Netherlands (since 2024) – executive responsibility for a team of 30, leading business development and strategy across the Netherlands and Europe, and spearheading IRC's transition to a nationally-led network model
  • Managing large-scale grant programmes including “Building sustainable WASH systems”(funded by the Dutch Ministry of Foreign Affairs) at 1.5 million Euro/year since 2017, and  WASH Systems for Health Facility (funded by the FCDO of the UK Government), a  £3 million knowledge programme across six countries, linking essential water and sanitation systems strengthening to health impacts
  • Pioneer of the multiple-use water services concept – designing systems that serve domestic and productive water needs simultaneously
  • Advisory work with the Inter-American Development Bank, World Bank, DGIS, Agence Française de Development as well as with international NGOs
  • Served terms as Executive Steering Committee member, Rural Water Supply Network; Secretary, Multiple Use Services Group; Editorial Board, Water Alternatives journal
  • Working languages: Dutch, English, Spanish and Portuguese
First name
Stef
External authors
Author role
Primary Author
External author

Craig Hempfling

External author/speaker first name
Craig
External author/speaker surname
Hempfling
External organisation name
LINC
Job description
Former Head of Fundraising and Business Development
Publisher
Practical Action
Place published
Rugby
Page sections
content
From Infrastructure to Services reveals important breakthroughs in country-led and country-wide monitoring of rural and small towns water supplies; ICT for monitoring sustainable service delivery; monitoring the finance needed for service delivery; monitoring for sanitation and hygiene; and building coherence in global–regional–national monitoring. It asks: does project monitoring emphasize donor rather than user accountability or is it a necessary stepping stone to better national WASH sector monitoring? The book presents a state of the art of strengthening monitoring water supply and sanitation in developing countries and is essential reading for programme managers and policy makers in the water, sanitation, and hygiene sector, both in development agencies and government departments. It should also be read by researchers and students in the WASH sector.
Title
From infrastructure to services: trends in monitoring sustainable WASH services
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From infrastructure to services
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Year
184